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Telephone Answering Service Rates

With our one rate approach, our clients do not have large commitments or minimum monthly call volumes. The $20.00 base rate covers the administrative costs associated with keeping an account open; ie. staffing, invoicing your account each month, electricity, etc. We only bill additional if you use have usage of Live Operator time, automated time, etc. If you have no usage, all you pay is the $20.00 per month base rate.

Basic Rate Information

  • $20.00 Base Rate - Includes 0 minutes of Live Operator Time (Per 4 Week Billing Cycle)
  • Live Operator Time is billed at $0.93 per minute.
  • Optional Automated Processing Time (voice mail, call patching) is billed at $0.20 per minute.
  • Our automated discount feature lowers your Live Operator per minute rate as call volume increases.
  • Set-up fee is billed at $50.00 per hour (one hour minimum). Most accounts require only one hour of set-up time.
  • We collect base rate, set-up fees and security deposit ($100.00 minimum) upon acceptance of contract.
    Security deposits may not be required.

Telephone Answering Service Rates are 24/7 and include toll free access anywhere in the continental U.S. We never bill long distance fees for outgoing calls. Save money on your account every year because we utilize a 30 day billing cycle and get free voice logging, message archiving and custom announcements on every account.

We collect first month's base rate and setup fees upon acceptance of the contract. A security deposit is required for accounts paying by check. Clients utilizing credit card billing are not required to keep a security deposit. Most setups are complete within 72 hours from receipt of signed contract, setup forms and payment . Emergency setup is available - additional fees apply.

Messages may be delivered at no additional charge in a variety of ways: hold for call in, call out (to cell phone, home phone etc.), digital page, alpha-page, e-mail, text message, fax each as taken or delivered to a voice mailbox.

Live Operator clients may additionally add voice mail options to either enhance their messaging capabilities or minimize their live operator costs.

Fax summaries and E-mail summaries can be received up to twice daily for no additional fee.

*A security deposit is required when paying invoices via check. No security deposit required for credit card billing.

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